Customer Success Manager (Cyber Security Services)

Location: Battersea, London with regular UK travel Salary: £70,000- £80,000 + uncapped commission (multi-million £ deals) Clearance: SC or DV clearance preferred

About the Company:

Leading Cybersecurity SME Consultancy established in 2012, focusing on skilled talent and high-quality service. Certified supplier to UK Armed Forces and Intelligence Services.

Key Responsibilities:

  • Deliver outstanding customer service and increase retention
  • Foster relationships with customers and partners
  • Work with Senior Leadership Team on strategic planning
  • Enhance company operations, position, and reputation
  • Create and follow customer success plans

Ideal Candidate:

  • Around five years professional experience in Cybersecurity sector
  • Experience with public sector and government frameworks
  • Understanding of networks and Cyber Security fundamentals
  • Proven track record in building customer relationships
  • Exceptional work ethic and team player mentality

Company Offers:

  • Opportunity to work on high-value deals
  • Professional growth and career advancement
  • Client-first approach focusing on quality service

Job Location: Battersea London

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